Ship N Snap

All shipping is at the cost of the client, including returns, unless you opt for the retainer package (top-up images every month)

Please include with your product/s a self-addressed return satchel or pre-paid label for return. 

If no label or self-addressed satchel are included we will assume you do not require a return and all items will be disposed of.

If items are perishable, they will be disposed of. 

Damaged products, labels or dirty products may require an add on budget spend to rectify through retouching, or allow time to re-send.

Please allow extra time for larger styled productions and or model images due to limitation with postage at this time.

As part of the creative brief please outline any promotional bundles you require prior to allocating budgets to ensure all your needs are met. 

Promotional bundles e.g mothers day, EOFY, Father's Day Christmas, buy one get one free, bundles require photographers approval of budget prior to commencing shooting.

Items are rated for items no larger than A4 squared.

For larger items please contact me for a custom package.

Why do you charge per image? 

You would be surprised just how many specks, scratches & fingerprints show up in the photographing process through client handling, packaging, shipping. Even after cleaning, wearing gloves and using compressed air, even the most dust-free studio clearly show imperfections as we are using quality settings and lighting.

In short, we must allow retouching on EVERY image.

We must also consider costs associated with the studio set up time, the taken for the creative brief consultation and, digital delivery & optimisation time, and archiving costs.

What are the definitions of "per image"?

Angle variations - Front-on, back-side, side-on, overhead, are considered separate images. e.g. Shoes often require various angles due to clients wanting to give customers as much information or incentive to buy as possible. 

• Overhead, side on, front-on = 3 images.

In-packaging, or, out-of-packaging are considered separate images. 

The orientation of images, e.g. horizontal & portrait, are considered separate images.

Group or promotional bundles - see bundle add ons, group images are not considered just one image as more retouching is required.

Large volume, monthly retainer packages, agency work, may be eligible for a discount contact me to discuss your needs.

A full creative brief questionnaire will be sent after purchase to ensure the package covers all your needs.

We know that many clients like to plan ahead for seasons and/or add other styles of images with a little more....

Props, dynamic lighting or lifestyle elements for promotions,Seasonal sale images - hello mother's day, easter, black friday, chrissy, or, you may prefer to have branded colour backdrops, linens, basic and or editorial level styling, props, hand models, video or even custom GIF creation.

In order to accomodate this we have packaged up simple BUDGET ADD ONS packages seperately to cover as many variations of needs in the simplest way possible.

We know not every customer will fit into a pre-made package or budget add on option, so if you find yourself wondering please get in contact me via email or phone for a custom quote.